“Managing the Emotional Homeowner” Presented by David Lupberger
Posted May 2nd, 2008 by Webmaster
David Lupberger draws on more than two decades of experience in the
residential remodeling field to work with remodelers in developing proven
business systems. Lupberger has been involved with custom home building
and remodeling for over 20 years. After moving to the Washington DC area
in 1988, he practiced high-end residential remodeling and focused on delivering
the highest quality service to his clients. Over 90 percent of his work came
from repeat and referral business, demonstrating the trust he developed with
clients. That experience in managing customer expectations led him to write a
book called, Managing the Emotional Homeowner, which has become one of
the bibles of the remodeling industry and helped hundreds of remodelers
improve the level of service they provide clients.
Date: Wednesday, June 18, 2008
Time: 5:30 to 8:30 pm
Location:
University Electric - Map
Home Appliance Center
1500 Martin Avenue
Santa Clara, CA 95050
Tel: (408) 496-0500
www.universityelectric.com
